top of page

Refund Policy

 A Legal Disclaimer

At Morning Cuppa Happiness, your joy is our top priority!

 

Each item is made with love and printed just for you. Because all our products are Print-on-Demand (POD), returns and exchanges are handled a little differently than traditional retail.

 

Please read the policy below carefully before placing your order.

Refund Policy 

🔄 All Sales Are Final

As all items are custom-made to order, we do not accept returns, exchanges, or offer refunds for change of mind, incorrect size or color selection, or buyer’s remorse.

We encourage you to check all product details and sizing charts carefully before making a purchase.

 

 

✅ Exceptions – Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or you receive the wrong item, we’ll make it right at no extra cost to you.

To qualify for a replacement or refund:

 

Once reviewed and approved, we’ll offer you:

  • A free replacement sent as quickly as possible, or

  • A full refund to your original payment method

 

We do not offer replacements or refunds if:

  • The damage was caused by mishandling after delivery

  • The issue is reported after 7 days of delivery

  • You provided an incorrect address or sizing at checkout

 

 

📏 Sizing Issues

We provide detailed size guides on every product page. Since items are printed to order, we cannot accept returns or exchanges for sizing errors. Please check measurements carefully before ordering.

 

 

📦 Order Cancellations

Orders cannot be changed or canceled once they’ve entered production. If you need to update your order shortly after placing it, email us immediately at support@morningcuppahappiness.com and we’ll do our best to help before fulfillment begins.

 

 

🌍 Lost or Delayed Packages

If your package is marked as delivered but not received, or appears to be delayed:

  • First, check with your neighbors or local post office

  • If still unresolved, contact us and we’ll work with the shipping carrier to locate it

We may offer a replacement depending on the situation, but we are not liable for losses due to incorrect addresses or unclaimed packages.

 

 

💌 Need Help?

We’re here to make sure you’re happy.
If you have any questions, concerns, or issues with your order, contact our support team:

​

📧 Email: support@morningcuppahappiness.com
🕐 We aim to respond within 1–2 business days

​

​

bottom of page